UK261 is a regulation that was introduced in 2021 to protect passengers from flight delays and cancellations. It is a set of rules that airlines must follow in order to provide flight delay compensation to passengers who have been affected by delays or cancellations.
The regulation mirrors the EU equivalent, known as EU261/2004 and it applies to all flights departing from a UK airport, as well as flights arriving in the UK from a non-UK airport. It was implemented to ensure that UK passengers continued to enjoy the same benefits as EU passengers after Brexit.
Under UK261, passengers may be eligible to receive compensation for their flight delay, depending on the length of the delay and the reason for the delay. To be eligible for a flight delay claim, the delay must be at least three hours long and the cause of the delay must be within the airline’s control. If the delay is caused by something outside of the airline’s control, such as bad weather, then the airline is not liable for the delay and passengers are not eligible for compensation.
Knowing your rights under UK261 is essential for any passenger who has experienced a flight delay and is looking to make a claim.
The amount of compensation depends on the length of the delay and the distance of the flight. Passengers can make a flight delay claim and receive compensation for their inconvenience.
How to Make a Flight Delay Claim
If your flight is delayed for more than three hours, you may be eligible for compensation of up to £520 per passenger. To make a flight delay claim, you must provide evidence of the delay, such as a boarding pass or flight itinerary. You can also use the Cloud Claims free flight checker to check if your flight is eligible for compensation. With the help of UK261, you can get the compensation you deserve for your flight delay.
Frequently Asked Questions
Q1: What is UK261?
A1: UK261 is a regulation that was passed in 2021, to mirror the equivalent EU261/2004 passed by the European Union. It is also known as the Denied Boarding Regulation and it outlines the rights of passengers in the event of a flight delay or cancellation. The regulation states that passengers are entitled to compensation if their flight is delayed or cancelled due to the airline’s fault.
Q2: What are the eligibility requirements for a flight delay claim under UK261?
A2: To be eligible for a flight delay claim under UK261, the flight must have been delayed for more than three hours, the delay must have been caused by the airline, and the flight must have been departing from a UK airport or arriving at a UK airport on a UK-registered airline.
Q3: How is flight delay compensation calculated under UK261?
A3: Flight delay compensation is calculated based on the length of the delay and the distance of the flight. For flights delayed for more than three hours, passengers are entitled to compensation of up to £520 per person.
Q4: How can I make a flight delay claim under UK261?
A4: To make a flight delay claim under UK261, you will need to contact the airline directly and provide them with evidence of the delay. You can also use a flight delay compensation service, such as Cloud Claims, to help you make your claim.
Q5: What are some of the most common reasons for flight delays?
A5: The most common reasons for flight delays include bad weather, technical issues, air traffic control restrictions, and crew shortages.
Q6: What tips can I follow to avoid flight delays and claim compensation?
A6: To avoid flight delays and claim compensation, you should always check the status of your flight before you leave for the airport, arrive at the airport early, and be aware of any potential delays due to bad weather or other factors. You should also make sure to keep all your travel documents and receipts in case you need to make a claim.
Q7: What should I do if my flight is delayed or cancelled?
A7: If your flight is delayed or cancelled, you should contact the airline directly to find out if you are eligible for compensation under UK261. You should also keep all your travel documents and receipts in case you need to make a claim
